We help you develop the communication skills and confidence needed to build effective patient rapport
Coaching Options
Group Workshops
These are offered working in tandem with any department within an NHS Foundation Trust or a GP practice.
Working alongside clinicians who commission the work, Amy will help create and develop a bespoke one-off or a series of workshops dependent on your needs. The aim of this training is to improve the communication skills of trainees and their ability and confidence to manage challenging situations by using simulated scenarios.
Amy leads a team of experienced professional actors, who will convey various patients of differing mental states, for a full range of true to life medical scenarios.
As a communication skills coach, Amy will observe the simulation and analyse the communication skills offering detailed, specific feedback for participants. This is a great opportunity for trainees to receive expert advice.
These sessions can be solely delivered and facilitated by Amy or co-facilitated with a clinical educator.
1-2-1 sessions
Tailored to your requirements
We start the OMCS 1-2-1 coaching process with a complimentary 30 minute online consultation, to discuss your needs and aims. We will then formulate individually tailored sessions just for you.
As a professional actor, your coach Amy conveys various patients of differing mental states for a full range of true to life medical scenarios. After the simulation, there is a debrief when Amy will analyse your communication skills and offer detailed, specific feedback.
This bespoke approach will continue with Amy bringing roleplay scenarios to each hourly session for you to simulate. She will roleplay a variety of patients and afterwards come out of role for the debrief session. Amy will discuss the areas you’d like to focus on in the next sessions and bring further suitable scenarios.
Integrating Medical Simulation and Communication Skills Training
Working with East London NHS Foundation Trust
An example of a year’s work with ELFT Psychiatry department as part of a Covid Recovery programme of training. The aim was to improve trainee psychiatrist and other psychiatry medical healthcare workers’ confidence in challenging patient situations.
Our Partners
Who is This Coaching For?
Medical Professionals
We help professionals who find certain aspects of the job a challenge e.g. ‘breaking bad news’ or dealing with ‘angry and aggressive’ patients.
Medical Students
We support students with their communication skills throughout their degree course, in particular with help targeting examinations such as OSCEs.
Medical School Applicants
We will help you develop the communications skills needed to pass your entrance exam (MMIs) to successfully gain a place to study at medical school in the UK.
What's Covered In Our Coaching Sessions
Confidence-building
Non-verbal communication and active listening
Voice projection and vocal clarity, including improvements in voice modulation and tone
Body language, posture and facial expression
Book Your FREE Introductory Consultation
Register now for your FREE 30 mins introductory consultation to discover how OMCS can help you achieve your goals